Amanda Riegle

Bachelor of Science in Information Technology

2013 - 2018

University of Massachusetts Lowell, Lowell, MA

Graduated: Feb 2018

GPA: 3.4, Cum Laude Honor Graduate

Associate of Science

2010 - 2013

Edison Community College, Piqua, OH

Graduated: Dec 2012

GPA: 3.2, Phi Theta Kappa International Honor Society

High School Diploma

2006 - 2010

Versailles High School, Versailles, OH

Graduated: Jun 2010

GPA: 3.3

SheCodes React Development

2022

Graduated: Jun 2022

Credential ID: f7979df3498c5ab5f5b57469a467eca6

SheCodes Responsive Web Development

2022

Graduated: Apr 2022

Credential ID: cd6607230e8c97074b5541f2170bb7b9

SheCodes Plus: Front-end Development

2022

Graduated: Mar 2022

Credential ID: d2570e8de88447f93c79f06869662583

SheCodes Basics: Intro to Coding (Front-end)

2022

Graduated: Jan 2022

Credential ID: 6363a5f7183f999f45fb3ff3e724988e

Certificate in Network Technologies

2017 - 2018

Martinsburg College, Martinsburg, WV

Graduated: Aug 2018

Computer Technician

Dec 2022 - Oct 2025

Salary: $1,567 (NAF-03) Bi-weekly

U.S. Department of Defense

Sheppard Air Force Base, Wichita Falls, Texas

• Designed and deployed the SolarWinds Helpdesk server, leveraging PostgreSQL for ticket metrics and reporting: it.sheppardfss.com
• Developed and launched a landing page for IT services: sheppardfss.com
• Sole developer of the WebTrac e-commerce site, integrating RecTrac modules (ODR, ITT, camping, etc.) to support 82d FSS operations: WebTrac Splash Page
• Migrated and launched a new business-wide domain controller that is up to current industry standards.
• Administered FSS local and wide area networks (FSS.NET/EISP), optimizing routers, switches, and VLANs to ensure PCI compliance for payment systems.
• Evaluates and fine tunes components to include hubs, switches. and routers to achieve peak efficiency within the network. Installs, configures, and troubleshoots network and application server hardware, network operating system software, and peripheral network activities.
• Coordinates, installs, and maintains applications software and hardware and software systems and ensures availability, integrity, efficiency, and reliability of services.
• Built and maintained the FSS Exchange 2019 server, fully integrated with Active Directory; implemented distribution groups and roles.
• Provided advanced troubleshooting for Ingenico card readers, NCR Aloha systems, SETS time clocks, and RecTrac applications.
• Delivered end-user support, resolving hardware/software issues and serving as CSA/FSA for mission-critical applications.

Network Specialist I

Oct 2019 - Mar 2020

Salary: $2,490 Bi-weekly

Regulatory Commission of Alaska

State of Alaska, Anchorage, Alaska

• Under the supervision of an Analyst Programmer V, managed and maintained agency information systems (computers, local area network, wide area network, wireless network, phone system, email system, fax system, print servers, copiers, scanners and audio recording system).
• Provided Desktop Support/Computer Security Programs installations; Maintained computer inventory control
• Server system administrator and network management
• Utilized Powershell in Administrator mode almost daily to remotely manage agency computers and devices. Set up Active Directories in Hyper-V. Configured, installed, and set up Cisco Switches.

Office Automation Assistant

Feb 2019 - Oct 2019

Salary: $1,440 Bi-weekly (GS-05)

U.S. Department of Defense

Joint Base Elmendorf-Richardson, Anchorage, Alaska

• Optimized varied functions of multiple office automation software to produce a wide range of documents, formats, etc.
• Utilized word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports; used existing database or spreadsheet software to create, enter, revise, sort or calculate, and retrieve data for reports
• Implemented graphics software to provide graphs and charts for reports and presentations.
• Used a variety of automated systems (e.g., records management, electronic forms, electronic publications library, time and attendance, etc.)